Anonymous
map-marker Lake Forest, California

Total scam

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They took payment Then disabled my account.
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doris h Jkc
map-marker Saint George, Utah

Scam site~~~advertised as free~~~

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this site is advertised as a FREE service~~~just another scam ~~~attorney general should prosecute scams like this
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Loss:
$5000
Pros:
  • Waste of my time
Cons:
  • Illegal operation
  • Fraudulent recurring charges when signing for one time use
  • Criminal activity
Reason of review:
Not as described/ advertised

Preferred solution: attorney general needs to prosecute a business that advertises as a free service

Linda J Ziq

I feel this is a scam!

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Was waiting for my report and Truth Finder pops up asking for more money after I had already agreed to the $9.95 limited price for ID true for one month.....Scam! I want to cancel my account right now. I got no service for what I agreed to pay. I want to cancel and have my money refunded!
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Loss:
$10
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Donna W Jno

Want a refund now

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I signed up you took my money and I can’t get to anything want $ back now
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Anonymous
map-marker Kalispell, Montana

ID True - Deceitful Business Practices

I used ID True to run background checks on a business we were working with. I paid $9.95 for a single background check months ago. I found that the company has been charging my credit card unbeknownst to me $38.95 a month ever since! Here's what they did: 1) They bury a subscription clause in the legal copy somewhere on their site authorizing them to bill your card monthly for a service you do not want and did not request. 2) They do not email you any receipt of this transaction at any time. 3) They do not let you cancel your subscription online on their site. You MUST call to cancel service. This practice is shady at best and legally questionable at worst as they intentionally hide this practice as much as possible and for as long as possible, stealing hundreds, if not thousands of dollars from unsuspecting customers who trusted them for a single transaction. Horrible.
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Reason of review:
Problems with payment
Sheryl F Pzn
map-marker Minneapolis, Minnesota

Deception

I used the site to run a report, it was created leading me to believe there was quality information from multiple sources, and as soon as I paid the fee by credit card, all disappeared and the report was no longer available. The site advertised a short wait time for customer service and I waited for 10 minutes for a live person. She apologized, and I cancelled the service. She was helpful in getting a refund, but I needed the information for the person. It also appears the site is owned or controlled by TruthFinders because it immediately sent me to that site which I had used before, but they wanted another fee. I did not get any reports after paying for unlimited service for a period, but I will wait for the refund. I live and learn.
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Reason of review:
Problem with delivery
Diane R Dln

Want it canceled immediately!

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I paid for a one time thing with IDTRUE and I never agreed to or authorized having money removed from my banking account by ID True every month. Taking money out of someones bank acct. without permission is called Theft, Stealing and is illegal and a criminal act Took more money out of my account August 27th of $22.86 that was Not authorized. Cancel my account now immediately September 13th, 2018 and put every cent you have taken out without my consent right back in my account and Don't remove any more money whatsoever out of my account ever!. Why don't you have a email address? Cancel any account with you Immediately and if you don't I'm going to turn you into BBB and every complaint website on the Internet. Diane Whisler
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Loss:
$23
Pros:
  • Waste of my time
Cons:
  • Illegal operation
Reason of review:
Pricing issue

Preferred solution: Full refund

1 comment
Guest

Forget the BBB ; they can and will do NOTHING. They are not the Commerce Police and have no legal representative authority.

All they do is take a report, period. They are an urban legend with no teeth. Directly notify your bank to accept no further charges from this vendor. Do it in writing and serve via Certified Mail return receipt requested.

Issue a cease and desist order to the supplier, also served via CMrrr.

Be sure you didn't agree to repeated shipments in the easily missed small print. Regardless, do everything in writing and keep a copy of it.

Anna B Rqb

Defrauded, overcharged, credit card billed without my consen

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Noticed that my bank had been paying them for services they billed for but I didn't open or use this account. Activity escaped my knowledge. I have no clue how this happened but what I do know is that these people at I'd true stole money from my me via my account. Mortified...There are no emails from this company to me saying anything about this supposed account and the huge increase in monthly charged, no notification was ever sent to me. ABrown
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Reason of review:
Problems with payment
CHRISTOPHER C Wcz

Scam, recurring charges not agreed to and cannot cancel online

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You sign up for their cheapest one time use 9.95 and then get billed monthly for 38.95 which is NOT what I signed up for. Company is a scam and has no real records or search engine worth a penny. Their search records got me nothing!!!!!!!!!!!! However they fraudulently charged me 38.95 for the last 3 months until I caught it stealing 113.85 from me. When you call there is only one person answering calls and you are put on wait for what seems hours but is actually 5 to ten minutes....WARNING THIS SITE IS A SCAM !!!!!!!!!!! THEFT, SCAM THEFT SCAM THEFT SCAM THEFT SCAM THEFT SCAM THEFT SCAM THEFT SCAM
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Loss:
$114
Cons:
  • Fraudulent recurring charges when signing for one time use
Reason of review:
Not as described/ advertised
1 comment
Guest

how did you cancel their fraudulent charges?

Julianna Txk
map-marker Hanover Park, Illinois

About a refund

I need a refund. I’m being charged 29.95 a month.
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Reason of review:
Refund
Anonymous

You advertise it's free then ask for payment.

You wasted my time telling me it was free. You are liars. I will tell of my experience on social media. You wasted my time telling me it was free. You are liars. I will tell of my experience on social media.You wasted my time telling me it was free. You are liars. I will tell of my experience on social media.You wasted my time telling me it was free. You are liars. I will tell of my experience on social media.You wasted my time telling me it was free. You are liars. I will tell of my experience on social media.You wasted my time telling me it was free. You are liars. I will tell of my experience on social media.You wasted my time telling me it was free. You are liars. I will tell of my experience on social media.You wasted my time telling me it was free. You are liars. I will tell of my experience on social media.You wasted my time telling me it was free. You are liars. I will tell of my experience on social media.
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Reason of review:
Not as described/ advertised
1 comment
Guest

They said the search is free, which indeed it is! You pay for the results if you want them. There was absolutely no lie involved

Anonymous

Id True Review on Pissed Consumer

December 2017 Id True in USA e-commerce digital form has a few problems. In Hawaii, the Governor's Office actually ceded all records and regulatory control for rights to gun ownership etc. to federal agency contractors. This municipal power struggle within retail, merchant life, international secured/non-secured industrial commerce and government contractors cannot be understood by the usual contractor survivalist life. Id True must recognize and disclose patterns, trends and failed legislation in USA that have made all information data systems subject to a random competitive mixed-analog and broadcast problem. If a few issues matter, such as right to own a hand gun or hunting weapons or contradictory federal vs. state laws as in marijuana, all vital stats become a fighting ground for the worst of citizen warfare. This is the reality with out-of-control promo machines providing false or fabricated perspectives.
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Anonymous

Not-so-pissed just curious consumer on review page from Id True @pissedconsumer Dec. 2017

Found this interim website from revoked license Class 2 Certification Authority Go Daddy company for e-commerce related services. This is a review of 'search results' from Google.co.jp while looking up directory and professional back ground info, email, phone updates etc. Pissed Consumer via Id True Portal seems a bit impacted or lost in the browser function of usual consumer laptop internet Mac OS X 10.6.3 on an Apple with no promo iLife operating commerce installation. I don't ever use iLife, so my viewing of website content is restrictive by choice, meaning no youtube no videos and no commerce transaction from iLife companies. For independent laptop users specific and temporary-use is ideal during this terrible faux or fabricated only data system of search in news, policy and directories. Short-term and restrictive use reduces break-in's. Where is data cloud marketing phone and email directory? Well, check out Toshiba's Business Phone recent transfer and purchase of their operating distribution and sales business equipment with customized business platform or template for each client. No more Go Daddy Promo and PR Master. Toshiba's Unified Telecom Communications was bought by Mitel in Canadian Montreal and Ottawa along with customized brief -use phone service Shortel. If Google Search service for rapid consumer cross-reference is near-sighted lately it's because the information 'big cloud' data is out of their company control.
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Anonymous

Total Scam and Ripoff

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Contacted them. via phone.

Told them there was no info for repeated charge. Then told them the account was only 5 minutes old. They cancelled the account. I was told that the 9.95 was the "SETUP FEE" and couldn't be refunded.

I told them I would cancel the charge anyway on my charge card but they could just as easily refund me and avoid negative reviews. They didn't care. They are going to make tons on the $9.95 SETUP FEE off of people for website that does not work. I asked the sales rep on the phone if they would rather conduct business correctly and refund me and show good business practice or ripoff millions of suckers?

They did not care.

Said have a nice day. hung up.

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Loss:
$10
Cons:
  • Scam website and business practice
Reason of review:
absolute scam

Preferred solution: Full refund

1 comment
Machele Imf

Dispute the charge, of course. If nothing else, they will have to pay a (usual) dispute fee charged to them by the credit card company.

Anonymous

Scam True ID

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Scam paid the 9.95 Can’t log in to get report No phone # on site Trying to fight charge with credit card co They need to be banned from google
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